We attach great importance to the security and confidentiality of your personal data that we collect and use. This cookie policy informs you about the use of cookies.
By continuing to use this website after you have been informed of our use of cookies and have been given the opportunity to change your cookie settings, you agree that you have read all information about such use and that you unambiguously consent to that use of the selected cookies as set out in this cookie policy below.
If you would like more (general) information about how we process your personal data, other than through cookies e.g. with regard to your communication with us via e-mail, telephone, fax and social media, we kindly refer you to our privacy policy.
1. Who are we?
- “We” in this cookie policy refers to Be-Mobile NV:
Name: | Be-Mobile NV |
Address: | Kardinaal Mercierlaan 1a, 9090 Melle |
Company number: | 0881.959.533 |
E-mail: | privacy@be-mobile.com |
- We are responsible for the collection and use of your personal data in the manner explained in this cookie policy. If you have any questions about this, please contact us by e-mail (privacy@be-mobile.com).
- In certain circumstances, third parties may (also) be responsible for the processing of your personal data. In that case, we recommend that you consult the privacy policies of these third parties.
2. What are cookies?
Cookies are small text files that are stored on your device and contain certain information or personal data.
3. What types of cookies do we distinguish?
- We classify cookies according to their origin, purpose and lifespan. Below we explain what this means.
- Origin: we distinguish cookies depending on who places cookies.
- First party cookies are placed and managed by us; and
- Third party cookies are placed and managed by a third party.
- Purpose: we distinguish different cookies according to their purpose.
- Strictly necessary cookies are essential in order to use our website;
- Functional/Preference cookies collect information about your preferences to improve the functioning of our website to you; and
- Analytical cookies collect information about the use of our website to improve our website to the benefit of all visitors.
- Lifespan: we differentiate cookies according to how long they are stored.
- Session cookies are stored in the your browser during the session and are deleted when closing your browser; and
- Persistent cookies are stored longer than the session and are not deleted until they have reached their expiry date, a new version of the cookie is placed or the cookie is deleted manually.
4. Which cookies do we use?
- When you visit our website, cookies are placed on your device. Except for strictly necessary cookies, we will always ask your consent for the functional cookies and analytical cookies placed by us. On your first visit of our website, you can give your consent or change your preferences. If you don't withdraw your consent earlier, we will remember your choice for 1 year. If you then visit our website again, we will ask your consent again. If you wish to withdraw your consent earlier, please refer to Article 9.
- These cookies generally allow us or third parties to identify you. In particular, we use this information to understand how our website is used, to improve its operation and content, and to ensure that our website is secure.
- Below we give you an overview of the cookies that we place or use.
Name | Origin | Purpose | Lifespan |
|---|
cookiehub | Third party cookie (Cookiehub) | Necessary cookie - We use Cookiehub to handle cookie preferences | 1 year |
CraftSessionID | Third party cookie (Craft) | Necessary cookie - We use Craft cookies which rely on PHP sessions to maintain sessions across web requests | Session |
CRAFT_CSRF_TOKEN | Third party cookie (Craft) | Necessary cookie – We use Craft cookies to facilitate the protection against cross-site request forgeries. This helps us to safeguard data as it is submitted through forms on the website. | Session |
__cf_bm | Third party cookie (Cloudflare Bot Management) | Necessary cookie – We use the __cf_bm cookie to support the management of incoming traffic that matches criteria associated with bots. The cookie does not collect any personal data, and any information collected is subject to one-way encryption. | 1 hour |
Vuid | Third party cookie (Vimeo) | Necessary cookie – We use these cookie from Vimeo for the Vimeo video player on the website | 730 days |
_pk_id | Third party cookie (Matomo) | Analytical cookie - We use Matomo cookies to understand how visitors interact with our website. For more detailed information about these cookies, please refer to Matomo. If you wish to withdraw your consent to these cookies, please refer to Article 9. | Persistent cookie (13 months) |
_pk_ses | Third party cookie (Matomo) | Persistent cookie (1 hour) |
5. With whom do we share your personal data?
- We may share your personal data with third parties to process your personal data for the purposes described above, for example:
- To provide you with our products, services and website (such as a hosting provider); or
- To provide you with our marketing emails (such as a marketing company); or
- To fulfil our contractual obligations towards our partners.
- These third parties may only process your personal data in accordance with our instructions if they act as a processor, or in accordance with the instructions of our partner if we act as a processor. We also ensure that all such third parties are selected with due care and are committed to maintaining the security and integrity of your personal data.
- We may be required by law to share your personal data with competent authorities or their agents, judicial authorities, government agencies or bodies, including competent data protection authorities, in order to comply with a legal obligation as set out above.
- We do not share your personal data in any identifiable way with third parties other than those mentioned above without your consent. However, we may send anonymised and/or aggregated data to other third parties who may use this data to improve our services and for marketing purposes.
6. Where do we process your personal data?
- In principle, we process your personal data within the European Economic Area (EEA).
- In order to process your personal data for the purposes set out above, we may also transfer your personal data to third parties who process on our behalf outside the EEA. Any entity outside the EEA that processes your personal data is required to adhere to adequate safeguards in relation to the processing of your personal data. Such safeguards may result from:
- an adequacy decision by the European Commission; or
- contractual guarantees.
- We may transfer anonymised and/or aggregated data to third parties outside the EEA. If such a transfer occurs, we will ensure that safeguards are in place to ensure the security and integrity of your data and any rights relating to your personal data that you might enjoy under applicable law.
7. How long do we keep your personal data?
Your personal data will only be processed for as long as necessary to achieve the purposes described above or, when we have asked you for your consent, until you withdraw your consent. As a general rule, session cookies are deleted when closing your browser and persistent cookies are only deleted when they have reached their expiry date, a new version of the cookie is placed or the cookie is deleted manually.
8. How do we keep your personal data secure?
The security and confidentiality of the personal data we process is very important to us. That is why we have taken measures to ensure that all personal data processed is kept secure. These measures include technical and organizational measures to protect your personal data.
9. What if you don't want cookies?
- Browser settings: you can adjust your browser settings to prevent cookies from being placed on your device. How you adjust these settings and your consent to use the cookies depends on the browser you are using. Click on the browser you use below to learn more about how you should adjust the cookie settings.
- Private browsing: you can use the private browsing mode of the browser that you are using. If you are browsing in private browsing mode, the cookies placed will be deleted when you close the browser. In most browsers you can start a private browsing session by using a certain keyboard shortcut.
Browser | Windows keyboard shortcut | Mac keyboard shortcut |
|---|
Google Chrome | Control+Shift+N | Command+Shift+N |
Mozilla Firefox | Control+Shift+N | Command+Shift+N |
Microsoft Internet Explorer | Control+Shift+P | |
Microsoft Edge | Control+Shift+P | |
Apple Safari (macOS) | | Command+Shift+N |
- Delete: you can manually delete placed cookies from your device. To do so, go to your browser settings.
- Advertising preferences: you can enable or disable your preferences regarding certain individual companies via Your Online Choices. If you have a Google Account, you can enable or disable advertising personalization in your Google Ads Preferences Manager. Here you can also control which Google ads you see on the Internet, find out how ads are selected for you and block specific advertisers.
- Caution: please note that changing the browser settings or deleting cookies may result in certain parts of our website no longer working properly. Please also note that you may need to change the browser settings of multiple browsers if you use different browsers.
10. Your rights regarding your personal data
You have certain rights related to the processing of your personal data: the right of access, rectification, erasure, and data portability as well as the right to object to or limit the processing of your personal data and to withdraw your consent. To withdraw your consent to the placement of cookies, please refer to Article 8. To exercise one of your rights, you can submit a written request to privacy@bemobile.com stating the right to which your request relates. If you are still dissatisfied, you have the right to contact the competent data protection authority, i.e. the Belgian supervisory authority (www.gegevensbeschermingsautoriteit.be).
11. Changes to this cookie policy
- We can change this cookie policy on our own initiative at any time. If material changes to this cookie policy may affect the processing of your personal data or your previously given consent, we will ask your consent again when you visit our website and we will communicate these changes to you.
- We invite you to read the latest version of this cookie policy on our website (www.be-mobile.com).
12. Do you have any questions?
If you have any questions or complaints concerning the processing of your personal data by us, please contact us by sending an e-mail to privacy@be-mobile.com or by writing to Be-Mobile NV, Kardinaal Mercierlaan 1a, 9090 Melle, Belgium.
Updated version: September 29, 2022.
